In the words of Raymond Aaron, author of "Chicken Soup
For The Canadian Soul", we are living through a transformational
change that has affects all businesses, whether on or offline.
What is very interesting is that in fact we have come the full
circle. Let me explain:
In the days where tribes and small villages were the biggest
social unit apart from families and armies, establishing a
relationship with clients was the only way to sell a product or
service. Trust was essentially created through Word of Mouth.
But with the power of advertising and communication through
mass media, selling became the main skill required. If you had
the "gift of the gab", you could sell ice to an eskimo, flippers
to a duck etc...
With the rise of Online Social Media we have now come back
to trust being the main requirement before people buy. The
"tribe" has no boundaries as the conversation spreads to the
whole global village. Word of mouth is the only thing that
counts. So in your social media strategy you need to focus on
giving value, advice, proof that you are trustworthy, and sales
will come!
For The Canadian Soul", we are living through a transformational
change that has affects all businesses, whether on or offline.
What is very interesting is that in fact we have come the full
circle. Let me explain:
In the days where tribes and small villages were the biggest
social unit apart from families and armies, establishing a
relationship with clients was the only way to sell a product or
service. Trust was essentially created through Word of Mouth.
But with the power of advertising and communication through
mass media, selling became the main skill required. If you had
the "gift of the gab", you could sell ice to an eskimo, flippers
to a duck etc...
With the rise of Online Social Media we have now come back
to trust being the main requirement before people buy. The
"tribe" has no boundaries as the conversation spreads to the
whole global village. Word of mouth is the only thing that
counts. So in your social media strategy you need to focus on
giving value, advice, proof that you are trustworthy, and sales
will come!
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